Emergency Communications Specialist

Regional 911 Intake Solutions; Forest Grove (OR); On-site; USD 42,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in Forest Grove, Oregon, is seeking Police Dispatchers to join a local agency and provide critical call-taking and radio dispatch services. Duties include receiving emergency and nonemergency requests, documenting locations, and coordinating with officers to ensure rapid response and public safety.

Requirements generally include a high school diploma, strong typing, clear radio communication, multitasking, and familiarity with law enforcement information systems.

Qualifications

• High school diploma or recognized equivalent.
• Ability to type accurately and listen carefully.
• Clear spoken communication over radio.
• Ability to multitask and follow agency procedures.
• Access to CJIS or similar systems may require screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Multitasking

Listening

Dispatch procedures

Education

High school diploma or equivalent

Tools

Criminal Justice Information Systems

Job description

Regional 911 Intake Solutions in Forest Grove, Oregon, is seeking Police Dispatchers to join a local agency and provide critical call-taking and radio dispatch services. Duties include receiving emergency and nonemergency requests, documenting locations, and coordinating with officers to ensure rapid response and public safety.

Requirements generally include a high school diploma, strong typing, clear radio communication, multitasking, and familiarity with law enforcement information systems.