Public Safety Dispatcher & Telecommunicator — Urgent Impact

Regional 911 Intake Solutions; Rochester Hills (MI); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Professional development

Résumé du poste

Public Safety Dispatcher / Telecommunicator roles in Rochester Hills, MI. These positions support the flow of information between the public and emergency response agencies, performing call taking, police and fire dispatch, and EMS as assigned.

Duties include verifying locations, classifying requests, operating CAD, telephone, mapping, and radio systems, coordinating resources, and maintaining records while following agency procedures.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Typing accuracy, active listening, clear communication are important.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Connaissances

Typing

Active listening

Clear communication

Formation

High school diploma or GED

Outils

CAD systems

Telephone systems

Radio systems

Mapping software

Description du poste

Public Safety Dispatcher / Telecommunicator roles in Rochester Hills, MI. These positions support the flow of information between the public and emergency response agencies, performing call taking, police and fire dispatch, and EMS as assigned.

Duties include verifying locations, classifying requests, operating CAD, telephone, mapping, and radio systems, coordinating resources, and maintaining records while following agency procedures.