Public Safety Dispatcher & Telecommunicator

National Public Safety Careers; Sioux Falls (SD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers seeks Public Safety Dispatcher/Telecommunicator in Puerto Rico. Dispatchers support the flow of information between the public and emergency responders, handling call taking and dispatch across police, fire, and EMS as assigned.

This role requires strong typing, active listening, and clear communication, with the ability to switch between tasks in a fast-paced environment. Training and certifications vary by jurisdiction; background checks apply.

Qualifications

• Typing accuracy and good listening skills required.
• Clear communication and the ability to multitask.
• Entry-level and experienced candidates considered.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate CAD, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

Computer-aided dispatch

Mapping systems

Radio systems

Telephone systems

Job description

National Public Safety Careers seeks Public Safety Dispatcher/Telecommunicator in Puerto Rico. Dispatchers support the flow of information between the public and emergency responders, handling call taking and dispatch across police, fire, and EMS as assigned.

This role requires strong typing, active listening, and clear communication, with the ability to switch between tasks in a fast-paced environment. Training and certifications vary by jurisdiction; background checks apply.