Public Safety Dispatcher & Telecommunicator

Public Safety Dispatch Network; Lewes (DE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Employee assistance resources

Job summary

Public Safety Dispatch Network in Frankford, DE seeks dedicated Public Safety Dispatcher / Telecommunicator to join a team operating call-taking, police and fire dispatch, and EMS coordination.

You will use computer-aided dispatch, maps, and radios to manage caller information, prioritize incidents, and support interagency responses while maintaining confidentiality and continuous staffing.

Qualifications

• High school diploma or equivalent is required.
• Typing, active listening, clear communication, and multitasking are required.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Frankford, DE seeks dedicated Public Safety Dispatcher / Telecommunicator to join a team operating call-taking, police and fire dispatch, and EMS coordination.

You will use computer-aided dispatch, maps, and radios to manage caller information, prioritize incidents, and support interagency responses while maintaining confidentiality and continuous staffing.