Public Safety Dispatcher: Emergency Response & Communications

Public Safety Dispatch Network; Frankford (MO); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Employee assistance resources

Job summary

Public Safety Dispatch Network in Frankford is seeking qualified dispatchers to join a team that handles emergency and nonemergency calls. You will gather caller information, verify locations, and classify incidents using official procedures.

As a telecommunicator, you will operate CAD, radio and mapping systems, coordinate resources, monitor unit status, and support interagency requests while maintaining accurate records and security standards.

Qualifications

• High school diploma or equivalent is commonly required.
• Demonstrated accurate typing, active listening, clear communication and task-switching ability.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.

Skills

Typing accuracy

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD systems

Radio communication systems

Mapping software

Job description

Public Safety Dispatch Network in Frankford is seeking qualified dispatchers to join a team that handles emergency and nonemergency calls. You will gather caller information, verify locations, and classify incidents using official procedures.

As a telecommunicator, you will operate CAD, radio and mapping systems, coordinate resources, monitor unit status, and support interagency requests while maintaining accurate records and security standards.