Public Safety Dispatcher (Seasonal)

National Park Service; West Glacier (MT); On-site; USD 22,000 - 32,000; Part time

Job summary

National Park Service in Montana is seeking a Seasonal Public Safety Dispatcher to operate in the Intermountain Region. Anticipated entry on duty May 2027; open to the first 100 applicants.

The role involves emergency communications, incident analysis, and real-time CAD documentation. Responsibilities include dispatching appropriate resources, maintaining logs, and functioning as an essential employee with potential for extended shifts during emergencies.

Qualifications

• Provide public safety dispatch services in an emergency communications center.
• Obtain, verify and analyze incident information and dispatch resources.
• Document incident details in real time using CAD.

Responsibilities

• Provide public safety dispatch services in an emergency communications center setting.
• Obtain, verify and analyze incident information including location, reporting party contact information, nature and severity of the incident while applying effective communication skills to control the call via telephone and/or radio.
• Accurately document incident information in real time in CAD and disseminate returns for officer/public safety.

Skills

Public safety dispatch

Emergency communications

CAD system

Tools

CAD system

Job description

• Schedule: Work schedule is dependent on the position

You will serve as a Public Safety Dispatcher (Seasonal) for the Intermountain Region, National Park Service. Anticipated Entry on Duty: May 2027 Open to the first 100 applicants.

Key Responsibilities

Some of the major duties you will perform include but are not limited to the following: Provide public safety dispatch services in an emergency communications center setting. Specifically, the incumbent will obtain, verify and analyze incident information including location, reporting party contact information, nature and severity of the incident while applying effective communication skills to control the call via telephone and/or radio.

Apply knowledge of geography, resource availability and accessibility, and agency specific systems to dispatch appropriate resources to an incident. Accurately document (in real time) incident information including, but not limited to reporting party contact information, incident details, changes in severity or conditions, responder status and call priority. Information is documented in a computer automated dispatch system (CAD).

Enter person and vehicle information into the Criminal Justice Information Network and disseminates returns for critical information pertaining to officer and/or public safety. Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center.

The dispatcher is considered an "essential employee," meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time.

Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful.

Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds. Working Conditions: The work is normally performed in a well-lighted and temperature-controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties.

The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher.

Requirements & Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Which agency is hiring for this position?

This position is with National Park Service, Department of the Interior.

What is the salary for this position?

The posted pay range is $19.52 – $19.52/hr.

What is the application deadline?

Applications close on 2026-10-19.

What is the work schedule?

This is a Work schedule is dependent on the position position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.