Public Safety Dispatcher: Rapid, Calm Emergency Response

Viejas Band of Kumeyaay Indians; Viejas (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Viejas Band of Kumeyaay Indians seeks a Security Dispatcher to act as the bridge between the Security Department, guests, and public safety agencies. The role involves receiving, dispatching, and logging security requests, monitoring radios and cameras, and protecting tribal assets.

The dispatcher screens calls for police, fire, EMS, and administrative needs, coordinates medical responses, and maintains logs and records.

Qualifications

• High school diploma or GED required.
• Must be 21 years of age or older.
• Must have ability to communicate clearly in English, including report writing.
• Must possess valid driver's license with satisfactory driving record.
• California Responsible Beverage Service Training required upon hire.

Responsibilities

• Acts as link between Security Department, public, and agencies.
• Screens calls for Police, Fire, EMS, and administrative requests; directs to proper officers.
• Receives and dispatches requests from outside agencies, vendors, and contractors.
• Processes medical emergencies and coordinates EMS resources.
• Monitors emergency radios and CAD system; prioritizes calls and updates location/status.

Skills

Telephone switchboard operation

Public/public safety communication

Type 35 wpm

Excellent verbal/written communication

Bilingual preferred (Spanish/other)

Calm under pressure

Education

High school diploma or GED

Job description

Viejas Band of Kumeyaay Indians seeks a Security Dispatcher to act as the bridge between the Security Department, guests, and public safety agencies. The role involves receiving, dispatching, and logging security requests, monitoring radios and cameras, and protecting tribal assets.

The dispatcher screens calls for police, fire, EMS, and administrative needs, coordinates medical responses, and maintains logs and records.