Emergency Communications Dispatcher

Viejas Band of Kumeyaay Indians; Alpine (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

The Viejas Band of Kumeyaay Indians is seeking a Security Dispatcher to coordinate between the Security Department, guests, team members and outside public safety agencies. You will receive, dispatch, and log all security requests and monitor radios, alarms, and cameras to detect incidents and protect tribal assets.

Responsibilities include screening calls for police, fire, and medical emergencies, coordinating with external agencies, and maintaining clear logs of activity and communications.

Qualifications

• High school diploma or GED is required.
• 2 years dispatcher or public contact experience, or relevant training.
• Ability to type 35 wpm and communicate clearly.
• Professional, confidential handling of information.

Responsibilities

• Screens incoming calls for Police, Fire, Medical, and non-emergency requests, directing to proper units.
• Receives and dispatches requests from external agencies, vendors, and contractors.
• Monitors emergency radios, alarms, and CCTV to detect incidents and protect assets.
• Uses CAD to track units, update locations, prioritize calls, and log activity.
• Maintains logs of criminal history and drivers history and reports.
• Assists guests at front counter with inquiries and lost property.

Skills

Emergency dispatch

CAD system

Radio communication

Phone switchboard

Typing 35 wpm

Public contact

Bilingual Spanish (pref.)

Education

High school diploma or GED

Tools

CAD system

Security radios

Telephone console

Job description

The Viejas Band of Kumeyaay Indians is seeking a Security Dispatcher to coordinate between the Security Department, guests, team members and outside public safety agencies. You will receive, dispatch, and log all security requests and monitor radios, alarms, and cameras to detect incidents and protect tribal assets.

Responsibilities include screening calls for police, fire, and medical emergencies, coordinating with external agencies, and maintaining clear logs of activity and communications.