Public Safety Dispatcher: Life-Saving Communications Pro

National Public Safety Careers; Big Lake (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers/Telecommunicators to join Big Lake, TX teams. The role involves processing emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, telephones, maps, and radios.

Candidates should be able to handle high-stress environments and multi-task effectively. Work may include nights, weekends, and holidays with shift rotations.

Qualifications

• Typing accuracy and speed appropriate for dispatcher duties.
• Active listening and clear, precise communication essential.
• Ability to switch between multiple tasks and calls.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Task switching

Education

High school diploma or equivalent

Tools

CAD systems

Radio systems

Mapping software

Job description

National Public Safety Careers is seeking Public Safety Dispatchers/Telecommunicators to join Big Lake, TX teams. The role involves processing emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, telephones, maps, and radios.

Candidates should be able to handle high-stress environments and multi-task effectively. Work may include nights, weekends, and holidays with shift rotations.