Public Safety Dispatcher II (Non-Career)

City of Berkeley; Berkeley (CA); On-site; USD 39,000 - 50,000; Part time

Job summary

City of Berkeley invites you to apply for the temporary Public Safety Dispatcher II (Non-Career) per diem in the Police Department. In this role, you will receive 911 system emergency and non-emergency calls, dispatch assignments according to police and fire procedures, and maintain records.

This part-time position is limited to 19 hours per week. You will support police, fire, animal control, and other public safety functions, performing recordkeeping and information retrieval as needed.

Qualifications

• High school diploma or equivalent required.
• Experience in public safety communications is preferred.
• Ability to pass medical and psychological evaluation.

Responsibilities

• Receive 911 and non-emergency calls and determine dispatch priority.
• Dispatch resources per police, fire, and other protocols; coordinate with units.
• Maintain and retrieve public safety records and provide information as needed.
• Work in a four-position team within the Berkeley Communications Center.

Skills

Call taking

Records management

Radio operations

Public safety comms

Education

High school diploma

Job description

The City of Berkeley invites you to apply for the temporary position of Public Safety Dispatcher II (Non-Career) per diem in the Police Department! In this role, you will receive 911 system emergency and non-emergency calls, dispatch assignments according to police and fire procedures, and maintain records.

This position is part-time, not to exceed 19 hours a week.

The Public Safety Dispatcher II provides technical communications support and computer information processing for police, fire, animal control, parking enforcement and public works functions in a limited capacity. In addition to dispatching and call screening, you'll perform varied record keeping, information retrieval and similar work in support of public safety activities.

Public Safety Dispatchers in the Berkeley Communications Center typically operate in four distinct positions. While Public Safety Dispatcher I possesses the skills and responsibility for two positions (Call Taker and Records), those at Public Safety Dispatcher II level possess the skills and responsibility for all four positions.

• Call Taker (handle phone calls, service requests, operate secondary radio channel)
• Records (handle phone calls, database entries/removals/inquires, operate records radio channel)
• Fire Dispatcher (dispatch and monitor fire/medical resources, operate fire channels)
• Police Dispatcher (dispatch and monitor police resources, operate police channel)

A typical way of gaining the knowledge, skills, and abilities for this position is:

Education

Equivalent to graduation from high school

Experience

• Successful completion of the first two components of the City's Public Safety Dispatcher Training Program (Call Taker and Records) and successful completion of the probation period as a Public Safety Dispatcher I with the City of Berkeley.
• OR The equivalent of two (2) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a consolidated public safety agency (dispatching police and fire)
• OR The equivalent of three (3) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a non-consolidated public safety agency, and possession of a Peace Officer Standards and Training (P.O.S.T.) Dispatch certificate.

Licenses, Certifications, and Other Requirements

• Must be able to pass a medical and psychological evaluation.
• Must be willing to work evening, night, weekend, and holiday shifts.
• Must be able to travel to various locations within and outside the City of Berkeley to meet program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid California driver's license as well as a satisfactory driving record.

Reasonable Accommodations: The City is committed to making reasonable accommodations in the examination process and in the work environment. Individuals requesting reasonable accommodations in the examination process must submit a request in writing at the time of application.