Emergency Fire Dispatcher - Round-the-Clock Communications

County Emergency Communications; Santa Clara (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Santa Clara, CA seeks Fire Dispatcher professionals to coordinate responses to fires, rescues and hazardous incidents. You will receive incident details, alert appropriate resources, and maintain communication with responding crews across shifts.

This role demands organized information handling, precise data entry, and clear radio communication. Applicants typically need a high school diploma or equivalent, with fire dispatch certification or EMS dispatch

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch certification, EMS dispatch training, or incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Accurate data entry

Maps reading

Computer literacy

Education

High school diploma or equivalent

Fire dispatch certification

EMS dispatch training

Job description

County Emergency Communications in Santa Clara, CA seeks Fire Dispatcher professionals to coordinate responses to fires, rescues and hazardous incidents. You will receive incident details, alert appropriate resources, and maintain communication with responding crews across shifts.

This role demands organized information handling, precise data entry, and clear radio communication. Applicants typically need a high school diploma or equivalent, with fire dispatch certification or EMS dispatch