Public Safety Dispatcher I/II — 911 & CAD Operator

City of Colton; Colton (CA); On-site; USD 60,000 - 76,000; Full time

Job summary

The City of Colton is seeking a Police Dispatcher I/II to provide professional public safety communications support. The role involves handling 9-1-1 and non-emergency calls, prioritizing incidents, and dispatching appropriate police resources using CAD systems and radio equipment.

Two levels are offered, with Dispatcher I as entry-level and Dispatcher II as journey level. The position requires a high school diploma and experience in clerical or law enforcement settings.

Qualifications

• High school diploma or equivalent required.
• Some college coursework desirable.
• Six months of part-time clerical experience in a law enforcement environment is desirable for Dispatcher I.
• One year of experience performing duties comparable to Dispatcher I is required for Dispatcher II.

Responsibilities

• Receive emergency and non-emergency calls and dispatch police units.
• Maintain records of calls and status of field units.
• Coordinate with other agencies and responders as needed.
• Operate CAD and teletype networks; use police-related computer systems.
• Demonstrate good judgment and work under pressure.
• Work various shifts as assigned.

Skills

Communication under pressure

Multitasking

Spanish desirable

Education

High school diploma or equivalent

Some college coursework desirable

Tools

CAD

Radio communications

Teletype networks

Dispatch console

Job description

The City of Colton is seeking a Police Dispatcher I/II to provide professional public safety communications support. The role involves handling 9-1-1 and non-emergency calls, prioritizing incidents, and dispatching appropriate police resources using CAD systems and radio equipment.

Two levels are offered, with Dispatcher I as entry-level and Dispatcher II as journey level. The position requires a high school diploma and experience in clerical or law enforcement settings.