Public Safety Dispatcher — Emergency Communications

County of Penobscot; Bangor (ME); On-site; USD 30,254 - 43,089; Full time

Benefits offered by this job

Sign-on bonus ($2,000)

Job summary

County of Penobscot is seeking a full-time Public Safety Dispatcher to perform emergency medical, fire, and police dispatch duties for the Penobscot Regional Communications Center (PRCC). The role requires knowledge of policies and procedures, radio/telephone dispatch, data entry, and establishing calm, accurate communications in urgent situations.

The position is non-exempt (hourly) with a $2,000 sign-on bonus for new hires.

Qualifications

• Minimum – High School Diploma or GED.
• Minimum – CPR certification (AHA).
• Minimum – Emergency Medical Dispatch, Emergency Fire Dispatch, and Emergency Telecommunicators Course.

Responsibilities

• Receive and dispatch via radio and/or telephone all incoming emergency complaints to the appropriate agency and/or service.
• Provide Emergency Medical Dispatch (EMD) / Emergency Fire Dispatch (EFD) pre-arrival instructions as necessary.
• Receive and dispatch or redirect all non-emergency incoming calls to the appropriate individuals or services for assistance.
• Locate and provide resource information from available resources as requested by callers.
• Be able to function on your own or as a team member.

Skills

Emergency dispatch

Radio/telephone operation

Data entry

Teamwork

Attention to detail

Education

High School Diploma or GED

CPR certification (AHA)

EMD/EFD/Telecommunicators Course certification

MCJA Terminal Operations Course

Tools

Summit System

METRO system

Job description

County of Penobscot is seeking a full-time Public Safety Dispatcher to perform emergency medical, fire, and police dispatch duties for the Penobscot Regional Communications Center (PRCC). The role requires knowledge of policies and procedures, radio/telephone dispatch, data entry, and establishing calm, accurate communications in urgent situations.

The position is non-exempt (hourly) with a $2,000 sign-on bonus for new hires.