Public Safety Dispatcher | Emergency Communications Pro

National Public Safety Careers; Morrilton (AR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks Public Safety Dispatcher/Telecommunicator roles in Cleveland, AR. Responsibilities include taking calls, dispatching police/fire/EMS, and coordinating responders while following agency procedures and maintaining records.

Role requires accurate typing, active listening, clear communication, and the ability to switch between tasks. Certification requirements vary by service and jurisdiction; background checks and training are standard.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Decision making

Education

High school diploma

Tools

CAD systems

Radio & mapping systems

Job description

National Public Safety Careers seeks Public Safety Dispatcher/Telecommunicator roles in Cleveland, AR. Responsibilities include taking calls, dispatching police/fire/EMS, and coordinating responders while following agency procedures and maintaining records.

Role requires accurate typing, active listening, clear communication, and the ability to switch between tasks. Certification requirements vary by service and jurisdiction; background checks and training are standard.