Public Safety Dispatcher | 24/7 Emergency Communications

National Public Safety Careers; Etna Township (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is seeking a dedicated Public Safety Dispatcher / Telecommunicator for Etna, Ohio. You will handle emergency and nonemergency requests, gather essential information, and coordinate with responders using CAD, radio, and mapping systems.

The role emphasizes accurate typing, active listening, and composure under pressure. Training, background checks, and ongoing certification compliance are required by the hiring agency.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Job description

National Public Safety Careers is seeking a dedicated Public Safety Dispatcher / Telecommunicator for Etna, Ohio. You will handle emergency and nonemergency requests, gather essential information, and coordinate with responders using CAD, radio, and mapping systems.

The role emphasizes accurate typing, active listening, and composure under pressure. Training, background checks, and ongoing certification compliance are required by the hiring agency.