Public Safety Dispatcher — Emergency Communications

Newburgh; City of Newburgh (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

City of Newburgh dispatch center seeks a dedicated professional to handle clerical, administrative and technical duties in handling routine and emergency information and maintaining records. The role supports standard operating procedures of the dispatch center and requires strong computer skills.

Under general supervision, you will monitor phones and radios, dispatch units for emergencies, relay critical information, and maintain logs.

Qualifications

• Graduation from a high school or GED equivalent.
• Working knowledge of computers and electronic data processing; office practices.
• Some skill in operation of listed tools and equipment.
• Ability to effectively meet and deal with the public; communicate clearly.
• Ability to handle stressful situations.

Responsibilities

• Monitors telephones and radio in the dispatch center; gathers information to transmit.
• Dispatches fire and other response vehicles for emergency responses.
• Broadcasts nature, location and time of incident; contacts required personnel.
• Maintains log on radio and telephone communications and equipment.
• Relays information as required; inputs data to forms and reports.
• Maintains dispatch documents and records.
• Operates listed office machines as required.
• Monitors related systems and supports in training new employees.

Skills

Computers & data processing

Public interaction

Stress management

Education

High School Diploma

Tools

Switchboard

Computer

Copy machine

Fax machine

Radio

Job description

City of Newburgh dispatch center seeks a dedicated professional to handle clerical, administrative and technical duties in handling routine and emergency information and maintaining records. The role supports standard operating procedures of the dispatch center and requires strong computer skills.

Under general supervision, you will monitor phones and radios, dispatch units for emergencies, relay critical information, and maintain logs.