Public Safety Dispatcher | Critical Communications Pro

Public Safety Dispatch Network; Otis (ME); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in Salsbury Cove, ME, is seeking skilled Public Safety Dispatcher / Telecommunicator candidates to join a team that handles call taking, police and fire dispatch, and emergency medical dispatch as needed. This role blends communication, technology, and sound decision-making to keep callers and responders informed.

You will operate CAD, telephone, mapping, and radio systems; verify incident locations; classify and prioritize requests; coordinate resources; and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing accuracy, active listening, and clear communication are essential.
• Certifications vary by service and jurisdiction; training is provided.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

CAD software

Radio systems

Mapping systems

Telephone system

Job description

Public Safety Dispatch Network in Salsbury Cove, ME, is seeking skilled Public Safety Dispatcher / Telecommunicator candidates to join a team that handles call taking, police and fire dispatch, and emergency medical dispatch as needed. This role blends communication, technology, and sound decision-making to keep callers and responders informed.

You will operate CAD, telephone, mapping, and radio systems; verify incident locations; classify and prioritize requests; coordinate resources; and