Emergency Dispatch Specialist – Police, Fire & EMS

Regional 911 Intake Solutions; Otis (ME); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Paid leave

Employee‑assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers for a consolidated public safety agency opportunity in Salsbury Cove, ME. Responsibilities include processing calls, prioritizing dispatches, and coordinating units across police, fire, and medical services.

Required is a high school diploma or equivalent; some agencies offer cross-training. Expect rotating shifts, possible overtime, and responsibilities that ensure rapid, accurate incident response.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training; others require experience in dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator or related credentials depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers for a consolidated public safety agency opportunity in Salsbury Cove, ME. Responsibilities include processing calls, prioritizing dispatches, and coordinating units across police, fire, and medical services.

Required is a high school diploma or equivalent; some agencies offer cross-training. Expect rotating shifts, possible overtime, and responsibilities that ensure rapid, accurate incident response.