Public Safety Dispatcher — Critical 911 Ops + Benefits

Public Safety Dispatch Network; Capon Bridge (WV); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Job summary

Public Safety Dispatch Network invites qualified applicants to join Capon Bridge's public safety communications team. Dispatchers handle emergencies, verify locations, classify requests, and coordinate responses using CAD, radio, and mapping systems.

Roles may involve night and weekend shifts, strict confidentiality, and ongoing training. A high school diploma and strong typing/communication skills are essential for success in this critical public service position.

Qualifications

• HS diploma or equivalent required.
• Typing accuracy and speed essential.
• Ability to switch between tasks and stay calm under pressure.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High School Diploma

Job description

Public Safety Dispatch Network invites qualified applicants to join Capon Bridge's public safety communications team. Dispatchers handle emergencies, verify locations, classify requests, and coordinate responses using CAD, radio, and mapping systems.

Roles may involve night and weekend shifts, strict confidentiality, and ongoing training. A high school diploma and strong typing/communication skills are essential for success in this critical public service position.