Public Safety Dispatcher: Critical 24/7 Communications

National Public Safety Careers; Cherry Valley (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is seeking a Public Safety Dispatcher/Telecommunicator in Cherry, IL. The role supports call taking, police/fire/EMS dispatch, and information flow between the public and emergency responders.

You will handle emergencies with careful decision-making, using agency procedures while keeping callers and responders informed. Primary duties include processing requests, verifying locations, prioritizing incidents, operating CAD and radio systems, and coordinating

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Demonstrate accurate typing, active listening, and clear communication.
• Ability to switch between tasks. Certifications depend on services handled and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking a Public Safety Dispatcher/Telecommunicator in Cherry, IL. The role supports call taking, police/fire/EMS dispatch, and information flow between the public and emergency responders.

You will handle emergencies with careful decision-making, using agency procedures while keeping callers and responders informed. Primary duties include processing requests, verifying locations, prioritizing incidents, operating CAD and radio systems, and coordinating