Emergency Communications Dispatcher – Police/Fire/EMS

Public Safety Dispatch Network; Cherry Valley (IL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision coverage

Paid leave

Continuing education

Job summary

Public Safety Dispatch Network seeks Police/Fire/EMS Dispatchers in Cherry, IL to coordinate emergency responses across law enforcement, fire services, and EMS. You will process calls, verify details, and dispatch units per established plans, ensuring safety and rapid response.

Position involves diverse shifts, multiple channels, and coordination with interagency partners. A high school diploma is commonly required, with cross-training opportunities offered by some agencies.

Qualifications

• High school diploma or equivalent is commonly required.
• Some agencies provide cross‑training, while others require experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network seeks Police/Fire/EMS Dispatchers in Cherry, IL to coordinate emergency responses across law enforcement, fire services, and EMS. You will process calls, verify details, and dispatch units per established plans, ensuring safety and rapid response.

Position involves diverse shifts, multiple channels, and coordination with interagency partners. A high school diploma is commonly required, with cross-training opportunities offered by some agencies.