Public Safety Dispatcher: 911 & Emergency Communications

City-of-Jacksonville-Beac; Jacksonville (FL); Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

The City of Jacksonville Beach seeks a Public Safety Communications Officer I to dispatch police, fire, ocean rescue, and related units using a computerized radio and dispatch system. You will gather essential information, monitor status, and coordinate with agencies during emergencies.

Candidates must obtain FCIC/NCIC and Florida DOH certifications within one year and be able to work a rotating schedule, including nights, weekends, and holidays, while communicating clearly under pressure.

Qualificações

• High school diploma or equivalent.
• FCIC/NCIC Operator Certificate and FDOH 911 Certification within one year.
• Open availability and rotating schedule including nights, weekends, and holidays.
• Ability to speak English clearly and concisely, and maintain calm under pressure.

Responsabilidades

• Answers 9-1-1 calls for police and emergency assistance.
• Processes calls for information and non-emergency help.
• Dispatches police calls and personnel through a computer aided dispatch system.
• Obtains information from diverse callers to process emergency requests.
• Records incident information and maintains status of emergency vehicles/equipment.
• Monitors multiple radio frequencies and operates FCIC/NCIC databases.
• Coordinates emergency responses with other public safety agencies.
• Maintains records and prepares reports; may be on standby and recalled for emergencies.

Conhecimentos

Emergency communications equipment

Customer service

Geography knowledge

FCIC/NCIC compliance

Radio operations

Calm under pressure

Oral & written reports

English fluency

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

The City of Jacksonville Beach seeks a Public Safety Communications Officer I to dispatch police, fire, ocean rescue, and related units using a computerized radio and dispatch system. You will gather essential information, monitor status, and coordinate with agencies during emergencies.

Candidates must obtain FCIC/NCIC and Florida DOH certifications within one year and be able to work a rotating schedule, including nights, weekends, and holidays, while communicating clearly under pressure.