Public Safety Dispatcher — 911 & CAD Operator

Fayette Chamber of Commerce (GA); Fayetteville (GA); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Benefits

Job summary

Fayette County Public Safety Communications in Fayette County, GA is seeking a full-time emergency dispatcher to initiate emergency response, answer calls, provide life-saving instructions and dispatch public safety personnel. The role includes maintaining critical records and operating the 911 system and CAD/radio equipment.

Responsibilities include handling emergency and non-emergency calls, coordinating with agencies, monitoring weather alerts, and performing routine office tasks.

Qualifications

• Must be at least 18 years of age.
• Must have a high school diploma or equivalent.
• Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated.
• All military experience must be documented on a DD214 with honorable discharge.
• Must be a U.S. citizen.
• Must be able to pass a background investigation and pre-employment testing.

Responsibilities

• Operates enhanced 911 telephone system with multi-screen controls; answers emergency and non-emergency calls for service; determines location and nature of call; provides emergency instruction; obtains and records vital information.
• Dispatches calls to appropriate agency utilizing CAD and two-way radio system; relays updates call information; maintains status of field units in CAD emphasizing responder and public safety and accuracy.
• Enters field-initiated calls for service; initiates NCIC/GCIC queries as necessary; relays pertinent information to responders; maintains status of field units in CAD emphasizing responder and public safety and accuracy.
• Operates NCIC/GCIC databases to retrieve and disseminate information necessary to conduct Public Safety operations.
• Operates two-way Public Safety radio system with multi-screen controls linking communications for interoperability as necessary.
• Monitors multiple public safety and non-public safety talk groups in addition to primary radio assignment; enters calls for service received via radio from non-public safety entities.
• Initiates CAD entries regarding calls for service, creating the foundation for reporting; utilizes CAD to research historical incidents and notifications, providing information and creased responder safety.
• Monitors severe weather alert systems; initiates local alerts and voice activations of the siren warning system; notifies county personnel.
• Performs general office duties, to include faxing, copying, filing, shredding, and email correspondence.
• Performs other related duties as assigned.

Job description

Fayette County Public Safety Communications in Fayette County, GA is seeking a full-time emergency dispatcher to initiate emergency response, answer calls, provide life-saving instructions and dispatch public safety personnel. The role includes maintaining critical records and operating the 911 system and CAD/radio equipment.

Responsibilities include handling emergency and non-emergency calls, coordinating with agencies, monitoring weather alerts, and performing routine office tasks.