Emergency Communications Dispatcher: Save Lives & Coordinate

Regional 911 Intake Solutions; Long Beach Township (NJ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions in Long Beach Township, NJ, seeks Public Safety Dispatcher/Telecommunicator to manage emergency and nonemergency calls. You will use CAD, map data, and radio systems while coordinating responders and maintaining records.

The role requires attention to detail, rapid decision-making, and a commitment to continuous staffing across nights, weekends, and holidays. Training and background checks apply.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Typing accuracy, active listening, and clear communication are essential.
• Ability to switch between tasks and follow agency procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High School Diploma or equivalent

Tools

Computer-aided dispatch

Job description

Regional 911 Intake Solutions in Long Beach Township, NJ, seeks Public Safety Dispatcher/Telecommunicator to manage emergency and nonemergency calls. You will use CAD, map data, and radio systems while coordinating responders and maintaining records.

The role requires attention to detail, rapid decision-making, and a commitment to continuous staffing across nights, weekends, and holidays. Training and background checks apply.