Public Safety Dispatcher — 24/7 Emergency Communications

Regional 911 Intake Solutions; West Boothbay Harbor (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in the United States (Maine) seeks Public Safety Dispatchers to join our telecommunicator teams in West Boothbay Harbor. You will take calls, verify locations, and coordinate responders while following agency procedures.

The role requires accurate typing, active listening, clear communication, and the ability to switch tasks under stress. Training, certifications, and shift work are typical, with compensation based on assignment and experience.

Qualifications

• High school diploma or equivalent required; relevant training may be offered.
• Accurate typing and strong listening skills essential; ability to follow procedures.
• Certifications depend on assigned services and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD software

Radio systems

Telephone systems

Job description

Regional 911 Intake Solutions in the United States (Maine) seeks Public Safety Dispatchers to join our telecommunicator teams in West Boothbay Harbor. You will take calls, verify locations, and coordinate responders while following agency procedures.

The role requires accurate typing, active listening, clear communication, and the ability to switch tasks under stress. Training, certifications, and shift work are typical, with compensation based on assignment and experience.