Public Safety Dispatcher: 24/7 Emergency Communications

Regional 911 Intake Solutions; Troy (VT); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions is seeking qualified Public Safety Dispatchers and Telecommunicators for North Troy, VT. Responsibilities include processing calls, verifying locations, and coordinating emergency responses while maintaining records and information security.

Applicants should have a high school diploma or GED and demonstrate accurate typing, active listening, and clear communication. Training and certification requirements vary by jurisdiction and service.

Qualifications

• Requires a high school diploma or equivalent.
• Accurate typing, active listening, and clear communication are essential.
• Ability to switch between tasks and maintain focus under pressure.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Stress management

Education

High School Diploma or GED

Job description

Regional 911 Intake Solutions is seeking qualified Public Safety Dispatchers and Telecommunicators for North Troy, VT. Responsibilities include processing calls, verifying locations, and coordinating emergency responses while maintaining records and information security.

Applicants should have a high school diploma or GED and demonstrate accurate typing, active listening, and clear communication. Training and certification requirements vary by jurisdiction and service.