Emergency Communications Dispatcher — Public Safety Pro

Regional 911 Intake Solutions; Monkton Boro (VT); On-site; USD 45,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Monkton, VT seeks a dedicated Public Safety Dispatcher to support emergency communications. You will handle calls, verify locations, and coordinate dispatch across police, fire, and EMS as required.

The role requires strong listening and communication skills, accurate typing, and the ability to multitask in a high-pressure environment. Training and ongoing certification are part of the job, with typical schedules including nights and weekends.

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening, and clear communication essential.
• Ability to switch between tasks and stay organized in fast-paced environments.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.

Skills

Active listening

Typing

Clear communication

Education

High School Diploma or GED

Job description

Regional 911 Intake Solutions in Monkton, VT seeks a dedicated Public Safety Dispatcher to support emergency communications. You will handle calls, verify locations, and coordinate dispatch across police, fire, and EMS as required.

The role requires strong listening and communication skills, accurate typing, and the ability to multitask in a high-pressure environment. Training and ongoing certification are part of the job, with typical schedules including nights and weekends.