24/7 Police Dispatcher — Critical Communications

Regional 911 Intake Solutions; Troy (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers for Troy, NC. This role involves taking emergency and nonemergency police requests, documenting locations and details, and coordinating with officers and other emergency services from a fixed dispatch center.

Responsibilities include monitoring radio traffic, relaying updates, and maintaining incident records. A high school diploma is commonly required; knowledge of local geography and security training may be needed.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Typing accuracy, clear radio communication, ability to learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Police Dispatchers for Troy, NC. This role involves taking emergency and nonemergency police requests, documenting locations and details, and coordinating with officers and other emergency services from a fixed dispatch center.

Responsibilities include monitoring radio traffic, relaying updates, and maintaining incident records. A high school diploma is commonly required; knowledge of local geography and security training may be needed.