Public Safety Dispatcher – 24/7 Emergency Communications

National Public Safety Careers; Nags Head (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is seeking a Public Safety Dispatcher in Nags Head, NC to process emergency and nonemergency requests, verify locations, classify incidents, and operate CAD, telephone, mapping, and radio systems.

The role requires a high school diploma or equivalent, accurate typing, active listening, clear communication, and the ability to multitask. Applicants must meet background screening and training requirements, with rotating shifts and potential overtime.

Qualifications

• High school diploma or equivalent commonly required.
• Accurate typing, active listening, clear communication, and ability to switch between tasks are important.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Decision making

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking a Public Safety Dispatcher in Nags Head, NC to process emergency and nonemergency requests, verify locations, classify incidents, and operate CAD, telephone, mapping, and radio systems.

The role requires a high school diploma or equivalent, accurate typing, active listening, clear communication, and the ability to multitask. Applicants must meet background screening and training requirements, with rotating shifts and potential overtime.