Public Safety Dispatch Specialist

DeKalb County Economic Development Corporation (DCEDC); DeKalb (IL); On-site; USD 31,684 - 42,705; Full time

Job summary

The City of DeKalb is seeking a Telecommunicator to join the Community Support Services Division of the Police Department. This full-time position requires shift work including evenings, weekends and holidays, and involves handling emergency and non-emergency calls, operating a multi-channel dispatch console, and coordinating with police and fire units.

Starting rate is $27.42 per hour under the AFSCME wage schedule.

Qualifications

• High School Diploma or equivalent.
• LEADS 3.0 Full Access Certification within 30 days of employment.
• PowerPhone Public Safety Dispatch Course during training.

Responsibilities

• Receive and classify incoming calls for police and fire.
• Dispatch units and coordinate with supervisors.
• Provide pre-arrival instructions and maintain records.

Skills

Public safety operations

Verbal communication

English proficiency

Phone and radio systems

LEADS/NCIC knowledge

Education

High School Diploma

LEADS 3.0 Full Access Certification

PowerPhone Public Safety Dispatch training

CPR/Basic Life Support

Illinois EMS Dispatcher license

Tools

MS Office

NG9-1-1 systems

Computer Aided Dispatch

Job description

The City of DeKalb is seeking a Telecommunicator to join the Community Support Services Division of the Police Department. This full-time position requires shift work including evenings, weekends and holidays, and involves handling emergency and non-emergency calls, operating a multi-channel dispatch console, and coordinating with police and fire units.

Starting rate is $27.42 per hour under the AFSCME wage schedule.