Public Safety Dispatch Specialist

County of El Dorado; Apex (CA); Sur place; USD 52 000 - 64 000; Plein temps

Résumé du poste

The County of El Dorado's Sheriff's Office seeks dedicated Sheriff's Emergency Call Takers to serve the public by analyzing and prioritizing 911 and non-emergency calls from the Public Safety Facility in Placerville, CA.

Responsibilities include routing calls to the appropriate agency, providing information on law enforcement services, and operating CAD systems to create and coordinate responses while maintaining calm, accurate, and timely communication with callers.

Qualifications

• High school diploma and 1 year of public contact experience.
• Valid California or Nevada driver's license with clean driving record.
• Public Safety Dispatcher’s Basic Course certification or POST within 12 months of appointment.

Responsabilités

• Receive, analyze, and evaluate 911 emergency, non-emergency and business calls; transfer to appropriate department or agency.
• Provide information and assistance to callers for law enforcement related services.
• Evaluate necessary response, determine location and priority, and create calls for service in CAD.
• Operate multiple communications devices and systems concurrently and update information continuously.

Connaissances

Public contact

Formation

High school diploma

Description du poste

The County of El Dorado's Sheriff's Office seeks dedicated Sheriff's Emergency Call Takers to serve the public by analyzing and prioritizing 911 and non-emergency calls from the Public Safety Facility in Placerville, CA.

Responsibilities include routing calls to the appropriate agency, providing information on law enforcement services, and operating CAD systems to create and coordinate responses while maintaining calm, accurate, and timely communication with callers.