Public Safety Communications Supervisor

Kumc; Kansas City (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

Paid time off and holidays

Retirement program

Job summary

The University of Kansas Medical Center Communications Specialist Supervisor – Police oversees the Communications Division within University Police, supervising Specialists handling CCTV, phones, and two-way radios. The supervisor monitors alarms and access, ensuring compliance with policy and training standards.

The role requires 3 years in public safety telecommunications (education may substitute), a High School diploma or GED, and APCO certifications with a 180-day tender.

Qualifications

• Three (3) years of experience as a Public Safety Telecommunicator; education may substitute for experience.
• Fluent in English; must be able to communicate clearly in high-stress environments.
• Valid APCO Certifications required; trainer certification within 180 days of hire.

Responsibilities

• Reviews, supervises, and evaluates activities of Communications Specialists engaged in University Police and other law enforcement communication operations.
• Implements shift-based and departmental goals, policies, and procedures into practical operations.
• Provides continuing education and training opportunities to staff during assigned training and exercises.
• Conducts regular reviews of calls for service assigned to their shift or direct reports.
• Ensures employees follow dissemination, access, and reference requirements per KBI directives.

Skills

Supervisory experience

Public safety communications

English fluency

APCO Certification

APCO Communications Training Officer

Education

High School Diploma or GED

Tools

REJIS

Caliber CAD

AVTEC Scout Dispatch Console

Job description

The University of Kansas Medical Center Communications Specialist Supervisor – Police oversees the Communications Division within University Police, supervising Specialists handling CCTV, phones, and two-way radios. The supervisor monitors alarms and access, ensuring compliance with policy and training standards.

The role requires 3 years in public safety telecommunications (education may substitute), a High School diploma or GED, and APCO certifications with a 180-day tender.