Public Safety Communications Specialist III

Military, Veterans and Diverse Job Seekers; Willits (CA); Sur place; USD 42 000 - 68 000; Plein temps

Résumé du poste

Military, Veterans and Diverse Job Seekers is seeking a Public Safety Communications Specialist III to support district safety operations. The role focuses on monitoring alarms, controlling access, and processing background checks for contractors and staff.

The position requires handling 911 and non-emergency dispatch, coordinating with internal and external agencies, and maintaining records and reports. Strong technical memory and familiarity with TLETS are essential.

Qualifications

• Fingerprinting and background check per jurisdiction requirements.
• Strong technical skills and attention to detail.
• Ability to prioritize 911 emergency and safety tasks.
• Ability to multi-task across multiple computer systems and phones.
• Flexibility to work any day, shift, including holidays or nights.
• Proficiency with Microsoft Office and general computer software.

Responsabilités

• Monitor security software and alarms including access control.
• Grant access to approved personnel and contractors.
• Process background checks for projects or maintenance needs.
• Issue security badges, issue keys, and vehicle tags.
• Prioritize 911 and non-emergency calls for dispatch.
• Dispatch personnel based on call type and location.
• Operate and monitor TLETS terminals and related systems.
• Prepare and distribute safety/arrest/bolo bulletins.

Connaissances

Attention to detail

Multitasking

911 prioritization

Microsoft Office

Phone systems

Technical literacy

Formation

High School Diploma or GED

Trade school or 1 year experience monitoring dispatch/electronic systems

IC S-100, 200, 700, 800 certification

TCOLE Tele-communicator License

San Jose Model Certified Trainer (or equivalent)

Outils

TLETS terminals

Multi-line phone systems

Electronic security systems

Microsoft Office

Description du poste

Public Safety Communications Specialist III

About the job Public Safety Communications Specialist III

Essential Functions and Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position.

• Monitor the security software for activity including but not limited to: Suspicious activity, glass break alarm, motion sensor alarm, door forced open alarm, door held open alarm, intrusion detection alarm
• Grant access to approved employees/contractors/visitors
• Process background checks on contractors that are requested by District personnel for projects or maintenance needs at facilities
• Print and issue security badges, assign keys, and car tags for new employees and contractors
• Prioritize emergency/nonemergency incoming calls for law enforcement and other departments
• Dispatch District personnel based on the nature of the call
• Monitors dispatched personnel and assets
• Communicates with internal and external departments with regards to public safety and asset protection
• Enter/clear, receive, comprehend, respond to, and disseminate information through the TLETS terminals
• Prepares and distributes safety/arrest/bolo bulletins
• Maintain records, equipment and supplies
• Must be able to transfer and operate in Mobile Command
• Complies with District, TLETS and CJIS policies and guidelines
• Maintain compliance with established process and procedures
• Provide feedback on system effectiveness
• Prepare reports as needed
• Maintain familiarity with strategic District levels of service
• Continuous improvement monitoring and innovation efforts
• Perform other duties as required

Required Experience:

• The applicant must be fingerprinted using the Fingerprint Applicant Services of Texas and subjected to a search of local, state and national records and fingerprint files to disclose any criminal record
• Technical skills, attention to detail and a good memory
• Ability to prioritize tasks related to 911 emergency and safety
• Ability to multi-task, take notes, operate multiple computer systems and multi-line phone systems
• Ability to work any day of the week, including holidays
• Ability to work any shift, including days or nights
• Familiar with Microsoft Office and a basic understanding of computer software

Desired Experience:

• One (1) year of experience as a public safety dispatcher
• Property and Evidence Management

Required Education/Certification/License:

• High School Diploma or GED
• Trade school and/or one (1) year of experience monitoring public safety dispatch systems and/or electronic security systems
• Must have or able to be certified in IC S-100,200, 700,800 upon hire
• Basic TCOLE Tele-communicator License

Desired Education/Certification/License:

• San Jose Model Certified Trainer or equivalent