Public Safety Communications Dispatcher

Florida Gulf Coast University; Fort Myers (FL); On-site; USD 41,000 - 43,000; Full time

Job summary

Florida Gulf Coast University is seeking a Police Communications Operator I to operate telephone, radio, and computer systems for dispatching and safety communications on the Fort Myers campus.

The role supports emergency and non-emergency responses, monitors field units, and maintains logs and reports. A high school diploma plus relevant certifications and experience are required, with the possibility to advance after training.

Qualifications

• High school diploma required.
• Two years of full-time related experience.
• State NCIC/FCIC certification or ability to obtain within three months.
• Florida 911 Public Safety Telecommunicator certificate or ability to obtain within six months.
• Valid driver's license.

Responsibilities

• Receives and evaluates calls requesting police assistance of both emergency and non-emergency natures.
• Inputs and transmits call information using the communications and dispatch systems.
• Operates two way radio to dispatch calls to public safety units and to receive and communicate information.
• Monitors the field position and activities of department personnel.
• Prepares various logs, reports and forms.
• Performs other job-related duties as assigned.

Skills

Interpersonal skills

Communication

Team collaboration

Stress management

Education

High school diploma

NCIC/FCIC certification

Florida 911 Public Safety Telecommunicator certificate

Tools

Microsoft Office

Two-way radios

Job description

Florida Gulf Coast University is seeking a Police Communications Operator I to operate telephone, radio, and computer systems for dispatching and safety communications on the Fort Myers campus.

The role supports emergency and non-emergency responses, monitors field units, and maintains logs and reports. A high school diploma plus relevant certifications and experience are required, with the possibility to advance after training.