Public Safety Communication Dispatcher

City of Redwood City; Redwood City (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

City of Redwood City seeks a Communications Dispatcher for its 24‑hour police dispatch center. You will receive emergency calls from the public, determine priority, and dispatch police, fire, or medical units as needed and in accordance with established procedures.

Typical duties include maintaining contact with units, coordinating with other agencies, and entering and retrieving information from networks related to wanted persons, stolen property, and vehicle records.

Qualifications

Responsibilities

• Maintaining contact with all units on assignment and maintaining status and location of police field units.
• Coordinating emergency calls and relaying information and assistance requests involving other agencies.
• Entering, updating, and retrieving information from networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information.

Job description

JOIN THE REDWOOD CITY TEAM?

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by the core values of excellence, integrity, service, collaboration, inclusion and innovation. Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community, and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a professional and progressive Police Department team that fosters this organization’s core values.

THE REDWOOD CITY POLICE DEPARTMENT

We are a progressive Police-Department, which recognizes that by working in a partnership with our community, we can best meet our goals of protecting life and property, improving the quality of life, and reducing crime and the fear of crime.

"Providing Excellent Service with Integrity and Respect."

The men and women of the Police Department areproud of our department and of our community and we look forward to working closely with all segments of our community to build and maintain and great environment in Redwood City.

The Department consists of two organizational divisions: Patrol, and Support Services. We are a professional and progressive organization that takes great pride in providing quality service to our diverse community.

ABOUT THE POSITION

Are you searching for a position with a variety and challenges in a fast-paced environment?

At a 24 hour a day police dispatch center, you will be using a sophisticated Computer Aided Dispatch terminal. A Communications Dispatcher receives emergency calls from the public requesting police, fire, medical, or other emergency service; determine priority, and dispatch police, or other emergency units as necessary and in accordance with established procedures.

Typical duties may include, but are not limited to the following:

• Maintaining contact with all units on assignment and maintaining status and location of police field units.
• Coordinating emergency calls and relaying information and assistance requests involving other agencies.
• Entering, updating, and retrieving information from networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information.