Public Safety CCTV & Dispatch Operator

Automatic Data Processing, Inc.; Jacksonville (FL); On-site; USD 29,000 - 41,000; Full time

Job summary

Automatic Data Processing, Inc. in Jacksonville, FL seeks a Public Safety Communications Technician to monitor CCTV from the Security Operations Center, perform dispatch duties, and support recordkeeping and communications with the Public Safety and Security team.

The role requires experience in security and dispatch operations, with on-site work in a secure technical environment. Compensation is $25.55 per hour, with a closing date of November 16, 2026, or until filled.

Qualifications

• High School diploma or equivalent required.
• Security/CCTV monitoring experience preferred.
• Emergency dispatch operations experience preferred.
• TWIC and valid driver license may be required.

Responsibilities

• Review procedures and contact information and keep materials up to date.
• Monitor CCTV systems for security violations and hazardous conditions.
• Operate access control and mass notification systems as required.
• Dispatch, log records and communicate with Public Safety and Security teams.
• Train new hires and assist junior personnel.
• Maintain logs and printouts as required.

Skills

CCTV monitoring

Communications

Customer service

Teamwork

MS Office

Education

High School diploma or equivalent

Job description

Automatic Data Processing, Inc. in Jacksonville, FL seeks a Public Safety Communications Technician to monitor CCTV from the Security Operations Center, perform dispatch duties, and support recordkeeping and communications with the Public Safety and Security team.

The role requires experience in security and dispatch operations, with on-site work in a secure technical environment. Compensation is $25.55 per hour, with a closing date of November 16, 2026, or until filled.