Public Safety Call Taker I/II – Records & NCIC

Prince George's County, Maryland; Bowie (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

The Prince George’s County Police Department in Bowie, MD seeks qualified Telecommunications Call Taker I/II to support the Records Management Division. This public safety position handles NCIC/NLETS procedures, data entry, and essential call-taking tasks in a fast-paced environment.

Entry level, not a 911 dispatcher; requires high school diploma, basic Windows skills, valid driver's license, and ability to work various shifts.

Qualifications

• High school diploma or GED.
• One year of practical work experience including Windows-based computer use.

Responsibilities

• Operate NCIC, NLETS, and related systems.
• Receive information via phone/telex/fax from multiple sources.
• Support Records Management in a non-911 dispatcher capacity.

Skills

Strong communication

Customer service

Multitasking

Teamwork

Ability to follow instructions

Education

High school diploma or GED

Tools

Windows-based programs

Job description

The Prince George’s County Police Department in Bowie, MD seeks qualified Telecommunications Call Taker I/II to support the Records Management Division. This public safety position handles NCIC/NLETS procedures, data entry, and essential call-taking tasks in a fast-paced environment.

Entry level, not a 911 dispatcher; requires high school diploma, basic Windows skills, valid driver's license, and ability to work various shifts.