Public Safety Call Taker I/II — Entry Level

Prince George's County Government; Bowie (MD); On-site; USD 28,000 - 34,000; Full time

Job summary

Prince George’s County Police Department is seeking qualified applicants for entry-level Telecommunications Call Taker positions in the Records Management Division/Teletype Unit, Bowie, MD. This role is not a 911 dispatcher and requires NCIC/NLETS knowledge, strict adherence to policies, and successful completion of background checks and pre-employment screenings.

Applicants must have a high school diploma or GED and at least one year of experience with Windows-based programs.

Qualifications

• High school diploma or GED required.
• One year practical work experience including Windows-based programs.
• Must be able to meet background and pre-employment screening requirements.

Responsibilities

• Provide Telecommunications Call Taker duties per NCIC/NLETS guidelines.
• Input and verify information using NCIC, NJETS, and related systems.
• Maintain accurate records and follow department policies in a fast-paced environment.

Skills

Customer service

Communication

Multitasking

Following instructions

Teamwork

Job description

Prince George’s County Police Department is seeking qualified applicants for entry-level Telecommunications Call Taker positions in the Records Management Division/Teletype Unit, Bowie, MD. This role is not a 911 dispatcher and requires NCIC/NLETS knowledge, strict adherence to policies, and successful completion of background checks and pre-employment screenings.

Applicants must have a high school diploma or GED and at least one year of experience with Windows-based programs.