Public Safety CAD Systems Administrator

TEKsystems; Chicago (IL); On-site; USD 68,880 - 103,320; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401k Plan

Life Insurance

Disability Insurance

HSA

Transportation benefits

Employee Assistance Program

PTO

Job summary

TEKsystems is seeking an experienced Computer Aided Dispatch (CAD) Administrator in Chicago, IL, to implement, configure, maintain, and optimize CAD, RMS, and Mobile platforms for emergency response operations.

This is a Contract to Hire position based out of Chicago, onsite. The role requires working closely with law enforcement, fire, and EMS teams and may involve on-call rotation to support mission-critical systems.

Qualifications

• 5+ years experience with Public Safety organizations.
• Experience implementing, configuring, administering, or supporting CAD, RMS, or Mobile solutions.
• Strong subject matter expertise in public safety systems and workflows.
• IT infrastructure familiarity: databases, networking, and virtualization.
• MS Office Suite, Microsoft Project, and SharePoint proficiency.
• Ability to obtain CJIS certification and pass background checks.

Responsibilities

• Install, configure, test, troubleshoot, and maintain public safety software applications.
• Support CAD, RMS, and Mobile solutions for emergency response organizations.
• Administer application environments, including production, test, and training systems.
• Configure system settings and business rules to meet operational requirements.
• Perform user administration, security management, and application maintenance.
• Maintain and update application documentation and procedures.
• Provide end-user support, training, and consultation.
• Collaborate across teams to manage application integrations and dependencies.
• Apply software updates, patches, and enhancements.
• Ensure system performance, reliability, and compliance with standards.
• Participate in an on-call rotation supporting mission-critical applications.

Skills

Public Safety CAD

RMS & Mobile

IT Infrastructure

Microsoft Office

CJIS Certification

Tools

GIS

Cloud Technologies

CentralSquare CAD

Job description

TEKsystems is seeking an experienced Computer Aided Dispatch (CAD) Administrator in Chicago, IL, to implement, configure, maintain, and optimize CAD, RMS, and Mobile platforms for emergency response operations.

This is a Contract to Hire position based out of Chicago, onsite. The role requires working closely with law enforcement, fire, and EMS teams and may involve on-call rotation to support mission-critical systems.