Public Safety Administrative Coordinator

Case Western Reserve University; Cleveland (OH); On-site; USD 22,000 - 31,000; Full time

Job summary

Case Western Reserve University seeks a detail-oriented Department Assistant 3 to support five Public Safety units. You will greet visitors, manage building access, and coordinate events while handling data entry and confidential reports with accuracy.

The role requires strong communication and organizational skills, familiarity with ARMS/FileMaker and MS Office, and a commitment to discretion in a university police environment.

Qualifications

• Five years of related secretarial/administrative experience.
• High school diploma required.
• Excellent communication and organizational skills.
• Willingness to learn and work with AI tools and technologies.
• Strong attention to detail and discretion with confidential information.

Responsibilities

• Serve as initial contact for visitors and manage building access.
• Coordinate special events and coverage for Public Safety officers.
• Enter confidential criminal reports and maintain records.
• Support overtime tracking, ARMS administration, and reporting.
• Assist with budget tracking, invoicing, and expense reporting.
• Coordinate inter-department workflow and respond to public records requests.
• Maintain quality assurance and ensure accuracy of reports and documentation.

Skills

Front desk operations

Customer service

Communication

Data entry

Budget tracking

Records management

Office software

Team collaboration

Adaptability

AI tools

Education

High school diploma

Tools

ARMS

FileMaker

Microsoft Office

Job description

Case Western Reserve University seeks a detail-oriented Department Assistant 3 to support five Public Safety units. You will greet visitors, manage building access, and coordinate events while handling data entry and confidential reports with accuracy.

The role requires strong communication and organizational skills, familiarity with ARMS/FileMaker and MS Office, and a commitment to discretion in a university police environment.