Campus Security Officer 2

Case Western Reserve University; Cleveland (OH); On-site; USD 20,000 - 29,000; Full time

Job summary

Case Western Reserve University is seeking a Campus Security Officer 2 to patrol the campus, respond to emergencies, and protect university facilities. The role emphasizes first responder duties, public safety, and enforcement of university policies with a professional demeanor toward students, staff, and visitors.

Starting wage is $17.97 per hour, with eligibility for benefits including healthcare, retirement plans, tuition assistance, paid time off, and winter recess.

Qualifications

• Two plus years of security or related experience.
• Pass a thorough background investigation including criminal history.
• Undergo psychological screening and a physical agility assessment.
• Possess Ohio Security Officer Certification or be a cadet; two-year degree preferred.

Responsibilities

• Conduct mobile and walking patrols on campus.
• Enforce university policies and applicable laws to maintain order.
• Submit comprehensive written incident reports.
• Provide safety, law enforcement or emergency services as needed at events.
• Interact professionally with faculty, staff, students and community.
• Observe and report safety hazards and potential crimes.
• Direct traffic and enforce parking regulations.

Skills

Patrol procedures

Public safety

Emergency response

Written communication

Interpersonal skills

Judgment and assertiveness

Safety equipment

Ridecell dispatch

Attendance reliability

Education

High school diploma

Ohio Security Officer Certification

AA/AS in Law Enforcement/Criminal Justice preferred

Ohio driver’s license

Tools

Ridecell Safe Ride tablet

Job description

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $17.97 per hour, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

POSITION OBJECTIVE

The Campus Security Officer 2 serves the various constituencies of the Case Western Reserve University in a manner that is consistent with the educational philosophy and principles of the institution. The primary objective of the position is to reduce the threat of physical harm, protect the physical assets of the university, and to provide assistance and emergency response services as warranted to visitors and faculty, staff and students at the university.

Essential Functions

• Conduct both mobile and walking patrols of the campus on an assigned shift. Conduct walking patrols and thorough security checks of all assigned university facilities in order to ensure their integrity and the safety of their contents. Respond promptly and professionally to requests for assistance and emergencies. Provide effective "First Responder" support in all medical emergencies. (25%)
• Enforce the rules, regulations and policies of the university, and applicable local/state/federal laws, in order to maintain a peaceful and orderly academic environment. Conduct thorough security checks of all assigned facilities to ensure their integrity and the safety of their contents. (15%)
• Submit comprehensive written incident reports as assigned. (10%)
• Provide public safety, law enforcement, protective service or emergency/general service as instructed. Help provide security coverage for university special events such as athletics or other events requiring coverage. (10%)
• Interact with faculty, staff, students and the community with a positive demeanor and professional manner so as to build effective relationships between public safety and Case Western Reserve University community members. (10%)
• Observe and report criminal activity and other incidents or conditions that may jeopardize the safety and security of the community. (10%)
• Direct traffic and enforces parking regulations. (10%)

Nonessential Functions

• Assist with training newly hired officers. (4%)
• Serve as a driver for the university's Safe Ride evening transport service when required. (4%)
• Perform other security related duties as assigned. (2%)

CONTACTS

Department: Daily contact with central dispatch via portable radio and telephone. Frequent contact with patrol officers to exchange information.

University: Daily contact with faculty/staff and students during regular duties and special events.

External: Daily contact with general public during regular duties and special events.

Students: Daily contact with Case Western Reserve University students during regular duties and special events.

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibility.

Qualifications

Experience: 2 plus years of security or related experience. Must pass a thorough background investigation including criminal history. Candidates will be required to undergo psychological screening and a physical agility skills assessment.

Education/Licensing: High school education required, Possession of a State of Ohio Security Officer Certification/ or be a current cadet in an academy, two-year degree in Law Enforcement/ Criminal Justice preferred. Possess a valid Ohio operator's license with no significant violations.

Required Skills

• Have an understanding of the security function within an educational institution.
• Possess the ability to interact in a sensitive, courteous and understanding manner with members of an academic community.
• Ability to build relationships and sense of community on the campus.
• Good verbal and written communication skills.
• Must be familiar with and able to operate fire, security and communications equipment once trained.
• Demonstrated alertness and attention to detail. Ability to remain alert and focused on the surroundings.
• Demonstrate good judgment and understanding of when to be assertive and take control of a situation.
• Be able to operate a Ridecell Safe Ride dispatch tablet once trained.
• Ability to demonstrate successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
• Ability to meet consistent attendance.
• Ability to interact with colleagues, supervisors and customers face to face.
• Willingness to learn and work with Artificial Intelligence (AI) tools and technologies.

WORKING CONDITIONS

Exposure to inside and outside environmental conditions. May require reaching, standing, walking, climbing, fingering, grasping and feeling, and the ability to lift or move objects of up to 20 pounds. May be exposed to hazardous situations.

Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.