Public Records & TPIA Coordinator

City of Houston; Walker (AR); On-site; USD 54,000 - 76,000; Full time

Job summary

The City of Houston is seeking an Administrative Coordinator to support the Houston Public Works Public Information Act program, handling high-volume information requests and ensuring timely responses.

Responsibilities include coordinating intake, review, and closure of requests under TPIA, applying relevant laws, and collaborating with Legal and Divisions to maintain compliance and confidentiality. This role demands discretion, organization, and strong communication.

Qualifications

• Bachelor's degree in Business Administration, Liberal Arts, or related field.
• Five years of administrative experience required; Master’s may substitute for two years.
• Experience using GovQA or similar records-tracking systems preferred.

Responsibilities

• Coordinate the day-to-day handling of Houston Public Works public information requests under the Texas Public Information Act (TPIA).
• Review requests to determine scope, deadlines, and responsible divisions.
• Research and apply the Texas PIA, AG guidance, statutes, and city policies to responses.
• Coordinate with Administrative Specialists, divisions, and Legal on collection, redactions, and litigation matters.
• Monitor active requests, deadlines, assignments, and actions using GovQA and other systems.
• Provide guidance on TPIA procedures and escalate complex matters to the program lead.
• Prepare, review, and revise TPIA correspondence, reports, and reference materials.
• Assist with workflow improvements and operational reporting for TPIA.

Skills

GovQA experience

Strong writing and verbal

Attention to detail

Discretion/confidentiality

Cross-divisional collaboration

Education

Bachelor's degree in Business Admin or related

Master's degree substituted for experience

Tools

GovQA

Microsoft Office

Infor / Talent Management Systems

Teams / MS Office apps

Records management systems

Job description

The City of Houston is seeking an Administrative Coordinator to support the Houston Public Works Public Information Act program, handling high-volume information requests and ensuring timely responses.

Responsibilities include coordinating intake, review, and closure of requests under TPIA, applying relevant laws, and collaborating with Legal and Divisions to maintain compliance and confidentiality. This role demands discretion, organization, and strong communication.