Public Records & Licensing Specialist — Customer-Focused Service

Linn County; Iowa (LA); On-site; USD 43,000 - 59,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

IPERS

Wellness program

On-site fitness center

12 holidays

Training & development

Job summary

Linn County in Iowa is seeking a Records Clerk for the Recorder's Office. The role handles real estate documents, reviews fees, attachments, and tax data while ensuring accurate recording and citizen-friendly service.

You will process registrations, licenses, birth/death certificates, passports, and historical records, maintain digitization progress, and provide courteous support by phone, email or in person.

Qualifications

• High school diploma or equivalent.
• Three to five years of customer service or administrative support experience in a related field.

Responsibilities

• Receives, reviews, and approves real estate documents for recording per Iowa Code.
• Verifies correct fees, legal descriptions, revenue, and necessary attachments.
• Enters and verifies document details into software and scans and photocopies for permanent recordkeeping.
• Handles electronic and physical document submissions and maintenance.
• Performs the collection and entry of statistical data using spreadsheets and computer systems.
• Serves as a customer service resource for inquiries by phone, email, or in person.
• Provides assistance with and conducts unique record searches using legacy systems and books.
• Processes registrations, renewals, and title work for ORVs, ATVs, snowmobiles, boats, and other recreational vehicles.
• Verifies taxes, fees, and documentation for transfers and liens; issues hunting, fishing, and fur harvester licenses.
• Enters and maintains data in related systems.
• Processes birth, death, and marriage certificates by request and assists with marriage applications and legal documentation.
• Executes U.S. passport applications, verifies identity, and maintains compliance with training requirements.
• Takes and processes passport photos according to State standards.
• Maintains digitization progress and related data; performs QA checks on scanned materials.

Skills

Customer service

Administrative support

Education

High school diploma or equivalent

Job description

Linn County in Iowa is seeking a Records Clerk for the Recorder's Office. The role handles real estate documents, reviews fees, attachments, and tax data while ensuring accurate recording and citizen-friendly service.

You will process registrations, licenses, birth/death certificates, passports, and historical records, maintain digitization progress, and provide courteous support by phone, email or in person.