Public Records & Admin Support Specialist

Socket.dev; Caldwell (ID); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Generous benefit package

Job summary

Canyon County Sheriff's Office in Caldwell, Idaho, is accepting applications for a Records Clerk to support the Sheriff’s Office with data entry, records management and general clerical tasks. The position emphasizes accuracy and customer service in a county office setting.

Requirements include a high school diploma or GED, about six months of experience, and a 30 wpm typing speed. A background check and polygraph are required for employment consideration.

Qualifications

• Proficiency with standard office equipment and clerical software.
• Knowledge of record-keeping practices and procedures.
• Strong telephone communication and customer service skills.
• Excellent command of English grammar, spelling, and punctuation.
• Ability to cooperate with coworkers and the public to provide high-quality service.
• Ability to follow verbal and written instructions accurately.
• Willingness to learn office programs, policies, and procedures and relay information clearly.
• Proficient data entry and retrieval in computerized systems.
• Ability to file, maintain, and organize complex records accurately.
• Typing speed of 30 words per minute with accuracy.
• Strong oral and written communication abilities.
• Ability to apply logical and creative thinking to solve problems.
• Knowledge of current office practices and procedures.

Responsibilities

• Respond to incoming calls and greet the public.
• Assist or refer to relevant offices or staff members.
• Handle a range of administrative tasks to support operations.
• Organize and store files, including police reports and official documents.
• Manage incoming and outgoing mail for the office.
• Gather data and create reports, letters, memos and other documents.
• Support information requests and conduct related research.
• Input data and ensure records are up-to-date and properly maintained; utilize software to manage records.
• Follow county and Sheriff’s Office policies and perform other duties as assigned.

Skills

Proficiency in office equipment

Record-keeping knowledge

Effective telephone communication

English grammar, spelling, punctuation

Cooperation with staff and public

Follow oral and written instructions

Learn office programs and policies

Data entry and data retrieval

Filing and organizing records

Typing 30 wpm

Strong written and spoken comms

Analytical/creative problem solving

Understanding of office practices

Education

High school diploma or GED

Office practice/computer/business courses

6 months secretarial/administrative experience

Equivalent mix of experience and training

Job description

Canyon County Sheriff's Office in Caldwell, Idaho, is accepting applications for a Records Clerk to support the Sheriff’s Office with data entry, records management and general clerical tasks. The position emphasizes accuracy and customer service in a county office setting.

Requirements include a high school diploma or GED, about six months of experience, and a 30 wpm typing speed. A background check and polygraph are required for employment consideration.