Public Programming Associate

thefrickpittsburgh; Pittsburgh (Allegheny County); On-site; USD 17,000 - 25,000; Part time

Job summary

The Frick Pittsburgh is seeking a Public Programming Associate to support its Learning and Visitor Experience department. The role covers day-of support for public programs, including lectures, tours, performances, and site-wide events, with emphasis on visitor experience and coordination with curators and vendors.

Hours are 5-10 per week, daytime/evening, including weekends; non-exempt, part-time, on-call.

Qualifications

• Strong organizational and time management abilities.
• Engaging communicator with energy, flexibility and adaptability.
• Must be reliable, punctual and willing to work a flexible schedule.
• Interest in art, history and/or museum work.
• Ability to handle potentially challenging interactions with empathy.
• Ability to work with minimal supervision.
• Ability to lift up to 30 lbs and move tables with assistance.
• Act 33/34 clearance and FBI background clearance.

Responsibilities

• Serve as day-of support for public programs, ensuring a high-quality visitor experience.
• Coordinate with the Manager and Curator to support performances and events.
• Liaise with program vendors, speakers, or performers.
• Provide check-in assistance and professional customer service to attendees.
• Explain program purpose, scope, and logistics to visitors.
• Assist with setup, teardown, and post-event cleanup.
• Support LVE responsibilities during large events like Summer Fridays and Winterfest.
• Assist staff in handling last-minute changes and finding solutions.

Skills

Organizational skills

Time management

Communication

Flexible schedule

Interest in art/history/museum

Ability to work independently

Clearance for background checks

Job description

As a member of the Learning and Visitor Experience department, the Public Programming Associate supports the implementation of the Frick Pittsburgh’s annual slate of high-quality, engaging public programming including, but not limited to, lectures, specialty tours, performances, site wide community events, and workshops.

• This is a United Steelworkers represented position.
• Must have a commitment to fostering a workplace culture of equity and inclusion.

Reports to: Manager of Public Programming

Hours: 5-10 hours per week on average. Daytime and evening work required, including weekends and occasional holidays.

Status: This is a non-exempt, part-time, on-call position. Tuesday through Sunday, daytime and evening, as needed. Occasional Monday meetings required. Must be available to work a minimum of 4 programs per month.

Hourly Rate: $15.30/hr

Responsibilities

(80%) Serve as a day-of support person for public programs at the Frick.

• Under the direction of the Manager of Public Programming, support program logistics immediately before, during and after a program to ensure a high-quality visitor experience.
• With approval from the Manager of Public Programming, assist the Curator of Performance Events to provide day-of support for performance programs.
• Serve as a liaison for program vendors, speakers, or performers.
• Support program or performance check-in and serve as a friendly, helpful resource for program attendees. Provide consistent, professional customer service to visitors and program attendees.
• Understand the purpose, scope, and logistics of each program or performance to appropriately direct visitors and answer questions.
• Assist with any set-up, tear down or clean up.
• Assist with the implementation of L&VE responsibilities within annual large, site wide events including Summer Fridays and Winterfest.
• Support L&VE program and performance staff in navigating last minute changes or unexpected circumstances and help find solutions to maintain the integrity of the program.
• Other duties as assigned by management.

(20%) Assist with pre-program preparation and post-program evaluation.

• Under the direction of the Manager of Public Programming, prepare materials for upcoming programs including organizing printed materials, prepping refreshments, assisting with tech set up, organizing supplies, etc.
• Under the direction of the Manager of Public Programming or the Curator of Performance Events, help facilitate pre-program rehearsals and/or tech run-throughs.
• Following a program, participate in program debrief to evaluate the success of a program, identify areas of improvement, and assess visitor feedback.

Qualifications

• Strong organizational and time management skills
• Strong problem-solving abilities to adapt to changing situations in real time
• Engaging communicator with enthusiasm, energy, flexibility and adaptability who enjoys working collaboratively
• Professional, reliable, punctual and willing to work a flexible schedule. Although scheduling is flexible, ideal candidates should be looking for consistent, year-round work and must provide a minimum amount of availability per month.
• Strong interest in art, history and/or museum work
• Ability to address potentially challenging interactions with empathy
• Ability to operate with little direct supervision to create exceptional, visitor-centered educational experiences
• Ability to walk and stand for extended periods of time and to lift 30 lbs., stack and secure chairs, and move and carry tables with assistance
• Act 33/34 clearance
• Clearance of a criminal background check and FBI fingerprinting

The Frick Pittsburgh is an Equal Opportunity Employer committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equity and urges qualified diverse applicants to apply.