Strategic Learning & Process Improvement Specialist

austintexas; Austin (TX); Hybrid; USD 62,000 - 78,000; Full time

Job summary

The City of Austin is seeking a Business Process Specialist to support the Learning, Engagement & Development Office. You will conduct research, draft executive materials, track multiple projects, and document and improve processes across citywide programs.

Ideal candidates are strong writers, highly organized, and able to manage multiple priorities independently while influencing outcomes for employees and departments citywide.

Qualifications

• Bachelor’s degree required; one year of related experience preferred.
• Experience substitutable for education up to four years.

Responsibilities

• Support planning, execution and closing of projects across LEAD initiatives.
• Develop and maintain databases for data analysis and research.
• Prepare memos, reports, and executive briefing materials.
• Document and improve business processes and workflows.
• Coordinate meetings, action items, decisions, and statuses.

Skills

Exceptional writing

Analytical thinking

Project management

MS Excel

MS PowerPoint

SharePoint

Team collaboration

Education

Bachelor's degree

Tools

Workday

ProCard

SharePoint

Job description

The City of Austin is seeking a Business Process Specialist to support the Learning, Engagement & Development Office. You will conduct research, draft executive materials, track multiple projects, and document and improve processes across citywide programs.

Ideal candidates are strong writers, highly organized, and able to manage multiple priorities independently while influencing outcomes for employees and departments citywide.