Public Parking Operations Manager: Lead, Optimize & Enforce

City of Rapid City; Rapid City (SD); On-site; USD 65,000 - 90,000; Full time

Job summary

The City of Rapid City is seeking a Parking Operations Manager to supervise the operation and maintenance of the City’s revenue-supported parking program and enforcement activities.

You will direct daily parking system operations, supervise Parking Division staff, monitor facilities and data, and prepare reports and plans for leadership and boards. Strong budgeting and governance experience preferred; on-site role with occasional coordination.

Qualifications

• Bachelor's degree preferred.
• Five or more years of related experience required.
• Valid South Dakota driver's license or ability to obtain one within 30 days of hire.
• Previous supervisory experience preferred.
• Exposure to outdoor conditions and noise in parking environments.

Responsibilities

• Directs and oversees daily operations of the public parking system, including parking lots, ramps, meters, parking enforcement, revenue collection, and related services.
• Supervises, directs, and evaluates Parking Division employees; assigns work, establishes priorities, and ensures effective and efficient delivery of parking services.
• Monitors parking facilities, equipment, and usage to identify issues; coordinates corrective actions as necessary.
• Collects, analyzes, and interprets parking system data; prepares operational plans, reports, and studies and makes recommendations regarding improvements, rates, leases, and hours of operation.
• Administers parking revenue, billing, collections, and financial records; monitors lease parking records, and maintains accurate records of parking operations and enforcement activities.
• Develops and manages the Parking Lots and Area Fund, including preparation and administration of the annual budget and related financial activities.
• Prepares bid specifications, procurement documents, and agreements for parking services and related services; monitors contracts and service agreements.
• Coordinates procurement, maintenance, repair, and replacement of parking equipment, supplies, and facilities to support operations.
• Prepares and presents reports and recommendations to City leadership and boards regarding parking operations and needs.
• Coordinates Parking Advisory Board meetings, agendas, materials, and follow-up activities.
• Responds to public inquiries and concerns regarding parking operations, including appeals; reviews appeals and determines validity.

Skills

Parking management

Operations oversight

Data analysis

Budgeting

Supervisory experience

Driver's license

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

Parking management software

Job description

The City of Rapid City is seeking a Parking Operations Manager to supervise the operation and maintenance of the City’s revenue-supported parking program and enforcement activities.

You will direct daily parking system operations, supervise Parking Division staff, monitor facilities and data, and prepare reports and plans for leadership and boards. Strong budgeting and governance experience preferred; on-site role with occasional coordination.