Parking Operations Leader: Revenue & Service Excellence

Pivot Parking; Myrtle Beach (SC); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Pivot Parking seeks an Operations Manager to oversee daily parking operations across multiple assets, focusing on efficiency, revenue, customer experience, and policy compliance.

You will lead site operations, implement procedures, manage technology such as PARCS and payment platforms, develop pricing strategies, monitor performance, and coordinate with owners, municipalities, tenants, and partners to meet asset goals.

Qualifications

• Bachelor's degree in business, operations, transportation, or related field preferred.
• Strong leadership and organizational skills required.
• Analytical mindset with ability to interpret data and drive improvements.

Responsibilities

• Oversee day-to-day operations across one or more parking assets, ensuring consistency, efficiency, and high service standards.
• Implement and maintain operational policies, procedures, and best practices across all facility types.
• Coordinate site operations including access control, traffic flow, maintenance coordination, and overall facility presentation.
• Develop and execute pricing strategies, rate structures, and revenue programs aligned with market conditions and asset goals.
• Monitor revenue performance, payment compliance, and operational data to identify trends and opportunities for improvement.
• Collaborate with property owners, municipalities, tenants, and partners to align operational goals and expectations.
• Recruit, train, and manage staff including supervisors, attendants, enforcement personnel, and maintenance teams.

Skills

Leadership

Organizational skills

Analytical mindset

Education

Bachelor's degree in business, operations, transportation, or related field

Tools

Parking technologies

Access systems

Revenue control platforms

Job description

Pivot Parking seeks an Operations Manager to oversee daily parking operations across multiple assets, focusing on efficiency, revenue, customer experience, and policy compliance.

You will lead site operations, implement procedures, manage technology such as PARCS and payment platforms, develop pricing strategies, monitor performance, and coordinate with owners, municipalities, tenants, and partners to meet asset goals.