Public Library Programs & Patron Services Specialist

Georgia Public Library Service; Doraville (GA); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Life Insurance

401a Retirement

457(b) Deferred Compensation

Hybrid work schedules

Job summary

The Doraville Library is seeking a Library Specialist to deliver excellent public service, develop engaging community programming, and provide access to information resources for a diverse patron base. You will be the friendly face of the library, helping patrons with inquiries and technology issues while handling day-to-day circulation tasks.

The role emphasizes confidentiality, teamwork, and active participation in DCPL initiatives and upcoming relocation planning.

Qualifications

• Associate degree or higher required.
• Experience in library services, education, customer service or related field.
• Valid Georgia driver’s license.

Responsibilities

• Provide reference and readers’ advisory assistance to patrons.
• Plan and present programming for patrons of all ages.
• Sort and shelve books; assist with circulation tasks.
• Check in/out materials, register patrons for library cards, interlibrary loans and fees.
• Assist with use of copy machine and printers; provide tech help.
• Maintain patron confidentiality and privacy.
• Attend trainings; support DCPL initiatives and relocation planning.
• Perform other related duties as required.

Skills

Microsoft Office

Google Workspace

Oral and written communication

Customer service

Problem solving

Education

Associate degree or higher

Driver's license

Tools

Integrated library systems

Job description

The Doraville Library is seeking a Library Specialist to deliver excellent public service, develop engaging community programming, and provide access to information resources for a diverse patron base. You will be the friendly face of the library, helping patrons with inquiries and technology issues while handling day-to-day circulation tasks.

The role emphasizes confidentiality, teamwork, and active participation in DCPL initiatives and upcoming relocation planning.