Library Technician

Prince William County; Virginia; On-site; USD 29,000 - 44,000; Part time

Benefits offered by this job

401a and 457 retirement savings plans

Paid Annual Leave / Sick Leave / PDL

Paid Holidays

Group Medical, Dental, & Vision Plans

Employee Assistance Program (EAP)

Career Development Opportunities

Job summary

Potomac Library in Woodbridge, VA, seeks a part-time Library Technician to support patrons, troubleshoot public computers, teach digital literacy, and assist at the service desk.

This 20-hour weekly role includes evenings and weekends, with a schedule that supports community access and inclusivity. The position offers competitive hourly pay and strong benefits within Prince William County.

Qualifications

• High School Diploma or G.E.D.
• 1 year of customer service experience in a public library, Bookstore, or Retail.
• Experience instructing others in using Microsoft Office (Outlook, Excel, Word, PowerPoint, Publisher), SharePoint, ILS, SAM, and email applications.
• Experience troubleshooting standard office equipment, such as printers, fax machines, and copiers.
• Experience assisting patrons in the use of library technology.
• Experience with planning and facilitating library programming and community outreach.

Responsibilities

• Provide high-quality, welcoming service to patrons and internal staff.
• Assist patrons with holds, item locations, public computers, the digital library, and standard office equipment.
• Interpret and apply library policies and procedures. Resolve customer issues professionally.
• Prepare, facilitate, and assist with library programming. Create engaging displays, support branch outreach, and participate in community events.
• Carry out collection maintenance, organization, and shelving.
• Share skills, knowledge, and best practices with colleagues; participate in library meetings and training.

Skills

Customer service

Technology assistance

Community outreach

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

SharePoint

Integrated Library System

Smart Access Management

Email applications

Job description

Introduction

Are you detail-oriented, community-minded, and excited to make a daily impact? Potomac Library in Woodbridge, VA, is seeking an energetic, organized Library Technician to join our dynamic Information Services Team. If you thrive in a supportive, forward-thinking environment and love building meaningful connections within a diverse community, we’d love to have you on board!

The Library Technician position at Potomac Library is a vital public-facing role. This part-time role handles patron technology support, public computer troubleshooting, digital literacy instruction, and standard library service desk operations. You will be a vital part of the Potomac team that reintroduces the community to everything a dynamic and inclusive environment offers.

Innovation, creativity, teamwork, and collaboration are what make Potomac Library shine. Come join us!

About This Role

• Customer & Patron Support: Provide high-quality, welcoming service to patrons and internal staff. Assist patrons with holds, item locations, public computers, the digital library, and standard office equipment.
• Operations & Policy: Interpret and apply library policies and procedures. Resolve customer issues professionally.
• Community Outreach & Programming: Prepare, facilitate, and assist with library programming. Create engaging displays, support branch outreach, and participate in community events.
• Collection Maintenance: Carry out collection maintenance, organization, and shelving.
• Team Collaboration & Development: Share skills, knowledge, and best practices with colleagues; actively participates in library meetings and training.

Minimum Requirements:

High School Diploma or G.E.D.

Preferences

• 1 year of customer service experience in a public library, Bookstore, or Retail. Experience in resolving customer issues or complaints independently and informing customers of products and services.
• Experience in instructing others in using Microsoft Office (Outlook, Excel, Word, PowerPoint, Publisher), SharePoint, Integrated Library System (ILS), Smart Access Management (SAM), and email applications.
• Experience troubleshooting standard office equipment, such as printers, fax machines, and copiers.
• Experience assisting patrons in the use of library technology.
• Experience with planning and facilitating library programming and community outreach.

Special Requirements (if Applicable)

The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule

This is a part-time, 20-hour-a-week position which includes days, evenings, and weekend hours. Scheduling flexibility is essential. Potomac staff are scheduled Monday through Wednesday, 9:00 am-8:00 pm. Thursday through Saturday, 9:00 am-5:00 pm.

The schedule includes days, at least one evening, and rotating weekends.

Hiring Salary Range:

$21.14 - $32.17/hour

We Also Offer Great Benefits, Including

• 401a and 457 retirement savings plans
• Paid Annual Leave / Sick Leave / Personal Leave
• Paid Holidays
• Group Medical, Dental, & Vision Health Plans
• Employee Assistance Program (EAP)
• Career Development Opportunities

NOTE:

The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.